Terms and Conditions

Delivery & Handling
Crown does not build the cost of delivery and handling into products.

Delivery and Handling will be added to your order based on the chart shown below (Continental U.S. only)

Standard Shipping:
Up to $25.00 - $8.00 
$25.01 to $50 - $10.00 
$50.01 to $75 - $12.00 
$75.01 to $100 - $14.00 
$100.01 to $200 - $16.00 
$200.01 to $300 - $18.00
$300.01 and up - $20.00

Please allow 2-3 weeks for delivery.

For Express ordering, please call 800-298-4708 before 3:00 pm Monday thru Friday. There will be a fee for the "Next Day Air" service.

Taxes

States sales tax will be added to all orders and will be shown on your order.

Exchanges and Returns

We will issue a refund in your original payment method when accompanied by your invoice or store receipt. Without a receipt, we will exchange the merchandise for the current selling price. Delivery and handling will not be reimbursed. Please allow 14 days for us to receive and process returns and credits. Adjustments to credit cards should appear within two billing cycles. Send items, insured, to:

Customer Returns c/o THE CROWN STORE
120 West Monroe Street
New Bremen, Ohio 45869

Include your name, address, phone number, and action to be taken.

International Orders

Our prices are in U.S. dollars and must be prepaid in U.S. funds. Orders are delivered by air via UPS and are subject to tariffs, taxes, and other restrictions. To order from outside the U.S./Canada, call 1-800-298-4708, or fax 1-419-629-3762.